We use DPD Local for all UK orders, which are dispatched from our warehouse in Maidenhead.
There is a fixed delivery charge of £5 for all orders below £100.
Orders over £100 are shipped for FREE.
We use DPD (EU Road Service) for orders to the European Union.
There is a fixed delivery charge of £10 for all orders below £150.
Orders over £150 are shipped for FREE.
Due to the flammable nature of most of our products, we are unable to send them via Air, therefore we do not send orders outside of the European Union.
Please allow up to 10 working days for delivery of UK orders and 14 working days for EU orders.
Tracking numbers are loaded onto our system at the end of each working day. If your order has been shipped on that day, you will receive an email with the tracking details of your consignment and then additional emails with further updates as your consignment progresses through the delivery network, including a one-hour delivery time window on the day the consignment is out for delivery (via DPD Predict).
If there is an issue with your delivery, or you wish to rearrange it, you can visit the DPD website and enter your tracking number (followed by your postcode), which will give you enhanced delivery options.
If you have any other questions about delivery contact us.