Delivery Information

UK Orders

We use DPD Local for all UK orders, which are dispatched from our warehouse in Maidenhead.

There is a fixed delivery charge of £5.00 for all orders below £50.

Orders over £50 are shipped for FREE.

 

EU Orders

We use DPD (EU Road Service) for orders to the European Union, which is a 2-4 working day service.

There is a fixed delivery charge of £10 for all orders below £99.

Orders over £99 are shipped for FREE.

 

International Orders

Due to the flammable nature of most of our products, we are unable to send them via Air, therefore we do not send orders outside of the European Union.

 

Delivery Time 

Please allow up to 5 working days for delivery.  If you require your order sooner, please contact us so we can provide you with a firmer delivery estimate.

 

Tracking

Tracking numbers are loaded onto our system at the end of each working day.  If your order has been shipped on that day, you will receive an email with the tracking details of your consignment and then additional emails with further updates as your consignment progresses through the network, including a one-hour delivery time window on the day the consignment is out for delivery.

If there is an issue with your delivery, or you wish to rearrange it, you can visit the DPD website and enter your tracking number (followed by your postcode), which will give you enhanced delivery options.

 

If you have any other questions about delivery contact us.